Privacy Policy

At Sastobazar (the "Platform" or "Site"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, share, and safeguard your data when you access or use our online classifieds marketplace through our website, mobile applications, or other electronic devices. By using the Platform, you consent to the practices described in this Policy.

If you do not agree with this Privacy Policy, please do not use the Platform. We may update this Policy from time to time, and changes will be posted here. Your continued use after updates indicates your acceptance. We recommend reviewing it periodically.

Information We Collect

We collect two main types of information to provide and improve our services:

Voluntarily Provided Information

• Personal details like your name, email address, phone number, and location when creating an account or posting ads.
• Content in your ads, including descriptions, images, and videos.
• Communications with us, such as support inquiries or feedback.

Automatically Collected Information

• Device and browser details like IP address, operating system, and identifiers.
• Usage data, including pages visited, time spent, and search queries.
• Cookies and similar technologies for personalization and analytics.

How We Use Your Information

We use collected data for legitimate purposes to operate and enhance the Platform:

• Facilitating your use of the Platform and communication with other users.
• Personalizing your experience and showing relevant ads.
• Improving services through analytics and targeted advertising.
• Sending updates, promotions, and support messages.
• Detecting and preventing fraud or abuse.
• Complying with legal obligations and resolving disputes.

Sharing Your Information

We do not sell your personal data without your consent. We may share your information:

• With service providers for hosting, analytics, or marketing under confidentiality agreements.
• With law enforcement or government authorities when required by law.
• During business transfers, mergers, or acquisitions.
• As anonymized or aggregated data for analytics or advertising.

Data Security

We implement administrative, technical, and physical safeguards to protect your data. However, no online system is entirely secure. You are responsible for securing your credentials and practicing safe online behavior.

Your Rights and Choices

• Access & Update: Manage your account information in settings.
• Deletion: Request deletion of your data, subject to legal obligations.
• Opt-Out: Unsubscribe from promotional communications.
• Cookies: Manage cookie preferences in your browser.

Children's Privacy

The Platform is not for individuals under 18. We do not knowingly collect data from children.

International Data Transfers

Your data is processed in Nepal but may be transferred internationally in compliance with laws.

Changes to This Policy

We may revise this Privacy Policy to reflect new practices or legal requirements. Updates will be posted with a new effective date.

Contact Us

For questions or to exercise your privacy rights, email us at support@sastobazar.com or visit our Contact page.